Shipping within NZ
Auckland- 1-3 business days minus processing time
Rest of NZ- 1-7 business days minus processing time
Shipping to AU
1-10 business days minus processing time. Sales and Public holiday calendar in NZ and AU may ahve an impact.
Returns will be accepted for reasons of
error made by us (i.e. you did not receive the item you ordered) or
because items are faulty or broken.
A refund will be issued provided that:
You contact us at email@example.com within
20 business days of receiving the item, citing your order number and
identifying the defect. Please retain and send photographic evidence the
error or damage.
If your request is approved, we will
give you a full refund for the cost of the item(s) and the return
Your refund will be processed, and a
credit will automatically be applied to your credit card or original
method of payment. Keep in mind, there is often some processing time
before a refund is posted
For further queries, please email us and we will respond within 1-3 business days.