Question 1

What is CG?

Accepted Answer

CG is an abbreviation for Curly Girl Method proposed by Lorraine Massey. Products that are free from sulphates,parabens and silicones are CG products and considered best for curly hair! Believe us, its true!

Question 2

What is this site all about?

Accepted Answer

Curlstuff is an online store selling hair products and accessories specially suited for curly hair. The aim is to provide affordable and authentic curly hair CG approved products to curly Kiwis without burning a hole in the pocket.

Question 3

But sometimes ingredients on products don't match labels advertised.....

Accepted Answer

Which is very true!Sometimes we import the products from US and find that there is a mismatch, and we have returned the items. However in case a product is delivered and you find the mismatch, we will refund the product.

Question 4

Speaking of which, how do I return a product?"

Accepted Answer

Please write to us curlstuffnz@gmail.com and we will respond in 1-2 working days. Any feedback/complaints on shipping will also be received through this inbox.

Question 5

I would like to order a product unavailable in your store. What do I do?

Accepted Answer

That's easy! Just let us know and we will do our best to procure this. Please write to curlstuffnz@gmail.com.  ​

Question 6

Covid-19 Stock and Shipping?

Accepted Answer

We have extremely limited stock on some products because of this reason. Also we are experiencing shipping delays but we ENSURE that the product is shipped the same day order is placed!

FAQ